Terms of service
Terms of Service
Last updated: 16 July 2026
This website is operated by The Street Label. Throughout the site, the terms “we”, “us” and “our” refer to The Street Label. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Business Information
Kamil Slezak
Trading as: The Street Label
58 Langton Park
SN4 0QW
United Kingdom
Email: support@thestreetlabel.com
Business Type: Sole Trader
VAT Status: Not VAT Registered
Website: https://thestreetlabel.co.uk
1. Online Store Terms
By using this website, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or guardian.
You must not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction.
2. Product Information
We make every effort to display our products, descriptions and colours as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the colours of our products.
All product descriptions and pricing are subject to change without notice.
3. Product Authenticity
Every item sold by The Street Label is carefully sourced and guaranteed to be 100% authentic.
The Street Label is an independent retailer and is not affiliated with, authorised by or endorsed by any of the brands sold unless expressly stated. All trademarks and brand names remain the property of their respective owners.
4. Prices and Payments
All prices displayed on our website are in Pounds Sterling (£).
As we are currently not VAT registered, VAT is not charged on our products.
We reserve the right to change prices at any time without prior notice.
We reserve the right to cancel any order where a pricing error has occurred. If payment has already been taken, a full refund will be issued.
5. Orders
All orders are subject to acceptance and availability.
An order confirmation email does not constitute acceptance of your order. A contract between you and The Street Label is formed only when your order has been dispatched.
We reserve the right to refuse or cancel any order if:
- The item is unavailable.
- Payment cannot be authorised.
- We suspect fraudulent activity.
- There has been a pricing or product information error.
6. Dispatch Times
Orders placed before 2:00pm (UK time) are normally dispatched on the same working day.
Orders placed after 2:00pm, on weekends or public holidays will be dispatched on the next working day.
Dispatch times are estimates only and may occasionally vary during busy periods.
7. International Shipping
We offer international shipping to selected destinations at an additional cost.
Customers are responsible for any customs duties, taxes, import charges or fees imposed by the destination country.
We are not responsible for delays caused by customs clearance procedures.
8. Delivery
Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by events outside of our reasonable control, including courier delays, customs inspections, weather conditions, industrial action or other unforeseen circumstances.
9. Missing Parcels
If your tracking information shows that your parcel has been delivered but you cannot locate it, please:
- Check around your property.
- Check with neighbours or household members.
- Check any designated safe places.
- Review any delivery photographs provided by the courier.
You must contact us within 7 days of the delivery date so that we can raise an investigation with the courier.
A parcel being reported as missing does not automatically entitle the customer to a refund or replacement where the courier records the shipment as delivered.
We may request additional information and documentation in order to investigate the matter.
Where the available evidence reasonably confirms correct delivery to the delivery address, authorised recipient or nominated safe place, we reserve the right to decline a refund or replacement, subject to your statutory rights.
10. Order Cancellations
Orders may be cancelled before dispatch by contacting us immediately at:
Once an order has been dispatched, it cannot be cancelled and must instead be returned in accordance with our Returns & Refund Policy.
11. Exchanges
We are happy to offer exchanges within 14 days of receiving your order, subject to stock availability.
Items must be returned in their original condition with all original tags attached.
Customers are responsible for return shipping costs unless the item is faulty or incorrectly supplied.
12. Returns and Refunds
Please refer to our Returns & Refund Policy for full details of our returns process and your cancellation rights.
13. Intellectual Property
All content on this website, including text, graphics, logos, images and designs, is owned by or licensed to The Street Label and is protected by copyright and intellectual property laws.
You may not reproduce, copy or exploit any part of this website without our prior written permission.
14. Limitation of Liability
Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so, including liability for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- Breach of your statutory consumer rights.
To the fullest extent permitted by law, The Street Label shall not be liable for any indirect or consequential loss, loss of profit, loss of business or loss of opportunity.
15. Privacy
Our collection and use of your personal information is governed by our Privacy Policy.
16. Governing Law
These Terms of Service are governed by the laws of England and Wales.
If you are a consumer residing in Scotland or Northern Ireland, you may also benefit from any mandatory laws applicable in your jurisdiction.
17. Contact Us
The Street Label
Kamil Slezak trading as The Street Label
58 Langton Park
SN4 0QW
United Kingdom
Email: support@thestreetlabel.com
Website: https://thestreetlabel.co.uk